FAQ | Frequently Asked Questions | Dubai Notary Services

Frequently Asked Questions

Your comprehensive guide to our services. Find answers to common questions about notarization, attestation, processes, and costs in Dubai.

What are your office hours?
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Our standard office hours are 9:00 AM to 6:00 PM, Saturday to Thursday. We are closed on Fridays and UAE public holidays.

Do I need an appointment?
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While we accept walk-in clients, we highly recommend booking an appointment to ensure minimal waiting time and that the appropriate specialist is available to assist you immediately.

Where is your office located?
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Our main office is conveniently located at H Office Tower on Sheikh Zayed Road, Dubai. Please visit our Contact Us page for a detailed map and address.

What languages does your team speak?
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Our diverse team is fluent in multiple languages, including English, Arabic, Hindi, Urdu, and Tagalog, to provide clear and comfortable communication for all our clients.

How do you ensure the confidentiality of my documents?
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We adhere to the strictest standards of professional ethics and data protection. All documents are handled in a secure environment, and client information is never shared with third parties without your explicit consent.

Can you handle urgent requests?
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Yes, we offer express services for most of our offerings, including same-day Certified True Copy and expedited attestation processes. Please contact us with your urgent requirement for a tailored solution.

What makes you different from other service providers?
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We differentiate ourselves through a combination of deep legal expertise, a commitment to transparent pricing, exceptional client service, and offering a full spectrum of solutions under one roof—from simple certifications to complex international attestations.

How do I get started?
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The best way to start is to contact us via phone, WhatsApp, or email with your specific needs. Our consultants will provide a free, no-obligation assessment and guide you on the exact requirements and next steps.

What is the main difference between a Notary Public and a Private Notary?
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A Notary Public is a government official at a state-run center (e.g., Dubai Courts). A Private Notary is also a licensed official but offers mobile services, coming to your location for added convenience and privacy, typically at a premium cost.

Do all documents for notarization need to be in Arabic?
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Yes, any document submitted to an official UAE Notary Public must be in Arabic or a bilingual format with Arabic text alongside the other language. A document solely in another language will be rejected.

Can a Power of Attorney (POA) be notarized online?
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Yes, Dubai's e-notary system allows for the remote notarization of many documents, including POAs, via secure video conference. This is an ideal solution for clients who are outside the UAE.

What is required to notarize a corporate document like an MOA?
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All shareholders or their legally appointed representatives must be present before the Notary Public with their original IDs. The MOA must be legally drafted and presented in the required bilingual format.

What happens if there is a mistake in my document?
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The Notary Public will reject any document with errors, handwritten amendments, or inconsistencies. It is crucial that the document is perfectly drafted beforehand, which is a key part of the value our firm provides.

Is an online notarization as legally valid as an in-person one?
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Yes, for the documents it is approved for, an e-notarization carries the same legal weight as a traditional in-person notarization within the UAE and is increasingly recognized internationally.

Can you help draft the document that needs to be notarized?
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Absolutely. We specialize in drafting legally compliant Powers of Attorney, MOAs, and other agreements to ensure they meet the strict standards of the Dubai Notary Public, guaranteeing a smooth and successful notarization.

What is "witnessing of signatures"?
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This is a service where a neutral third party observes the signing of a document to attest to the identity of the signatory and the voluntary nature of the act. It adds a layer of security to contracts and wills, and is different from notarization which involves a state-appointed official.

Who can certify a true copy in Dubai?
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For international use, Certified True Copies are typically certified by licensed lawyers in the UAE. They verify the original document and affix their legal stamp on the photocopy.

Do I need my original document present?
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Yes, presenting the original document is mandatory. The lawyer must compare the original directly against the photocopy to ensure it is a true, unaltered replica before they can certify it.

What is the primary benefit of a Certified True Copy?
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The main benefit is security. It allows you to provide a legally recognized equivalent of your important document without ever having to send the irreplaceable original overseas, eliminating the risk of loss or damage.

How long does the certification process take?
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At our firm, this is an instant service. When you visit our office with the original document and your ID, the entire process is usually completed in just a few minutes.

What are the most common documents you certify?
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We most frequently certify passports, Emirates IDs, educational degrees and transcripts, utility bills (for proof of address), and marriage or birth certificates for immigration and university applications.

Is a Certified True Copy accepted everywhere?
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A copy certified by a UAE lawyer is widely accepted internationally. However, for official government use in another country, it may require further legalization steps like Attestation or an Apostille, which we also provide.

Is a certified copy the same as a notarized copy?
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No. In the UAE context, a "certified true copy" of a personal document is done by a lawyer. A "notarized copy" usually refers to a document whose signature has been witnessed by a Notary Public. They are distinct legal acts.

What is Document Attestation?
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Document Attestation is the process of getting stamps and seals from various government departments to make a document issued in one country legally valid for use in another country.

What is MOFA Attestation?
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MOFA stands for the Ministry of Foreign Affairs. A MOFA attestation is typically the final stamp required in the legalization process, both in the document's home country and upon its arrival in the UAE.

What is an Apostille?
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An Apostille is a simplified, single certificate of attestation that is recognized by all member countries of the Hague Apostille Convention. If both the issuing and receiving countries are members, an Apostille replaces the need for multi-step embassy legalization.

Why do I need my degree certificate attested?
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Attestation of your degree is mandatory in the UAE to obtain a residency visa for most professional job titles. It proves to the authorities that your educational qualification is genuine and from a recognized institution.

Can you handle the entire attestation process for me?
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Yes. This is our specialty. We offer a full end-to-end service where we manage every step of the attestation process on your behalf, from the initial certification in the home country to the final MOFA stamp in the UAE.

Do I need to be in the UAE for my documents to be attested?
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No. For document attestation, you do not need to be physically present. We can process your documents regardless of your location through our secure courier partnerships.

How long does international attestation take?
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The timeline varies greatly depending on the country of origin and the specific document. It can range from 1-2 weeks to over a month. We will provide you with a clear timeline estimate based on your specific case.

How do I get a quote for your services?
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The best way is to contact us with the details of your request (service needed, document type, country of origin). We will provide a detailed, all-inclusive quote with no hidden fees, usually within a few business hours.

What payment methods do you accept?
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We accept a variety of payment methods for your convenience, including bank transfers, credit/debit cards, and cash payments at our office.

How can I track the status of my documents?
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We believe in proactive communication. You will be assigned a dedicated case manager who will provide you with regular updates via your preferred method (email or WhatsApp) at every key stage of the process.

Do you offer courier services for documents?
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Yes, we offer secure and reliable domestic and international courier services to collect your documents from and deliver them back to your doorstep, anywhere in the world.

Is your pricing all-inclusive?
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Yes. Our quotes are always comprehensive and transparent. They include all government fees, translation costs (if any), our service charges, and courier fees, so you know the exact final cost upfront.

Still Have Questions?

If you couldn't find the answer you were looking for, our expert team is ready to provide clear guidance. Contact us directly for a free consultation regarding your specific needs.

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